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Not for profit organisation

Queensland Council of Social Service (QCOSS)

Start Date

Tuesday, June 4, 2013

Finish Date

Thursday, June 30, 2016



Project summary

The Bright Beginnings project engaged and assisted households with refugee backgrounds to be more energy efficient during their settlement in Australia by trialling four different approaches. The data and information is available to inform future energy efficiency policies and programs.

Need for project

The Bright Beginnings project aimed to address information failure and capital constraints to Culturally and Linguistically Diverse refugee households, who are particularly vulnerable to poverty, to assist them improve their energy productivity.

Project deliverables and outcomes

  • 3,093 households were engaged with refugee backgrounds from more than 20 countries, speaking more than 40 languages
  • 147 workshops to the 3,093 participants
  • 2,043 households had home visits and energy assessments
  • energy retrofits were distributed to 1,767 households
  • 35 Life Skill Orientation Programme classes were conducted, with a total of 497 participants
  • 70 households were approved for No Interest Loan and Bulk Buy schemes, with a total value of $60,649 producing a total saving of $10,999

Consortia members

  • Moreland Energy Foundation
  • Multicultural Development Association

Final report


This Activity received funding from the Commonwealth of Australia as part of the Low Income Energy Efficiency Programme.


The views expressed herein are not necessarily the views of the Commonwealth of Australia, and the Commonwealth does not accept responsibility for any information or advice contained herein.